Getting the best power dialer for your sales team might give your business a positive turnaround in profit. Generating leads and closing deals goes smoother when prospects get answers to their inquiries swiftly.
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Last Updated: Sep 20, 2023
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Aircall is a cloud-based call centre and phone support that provides a voice platform that merges effortlessly with well-known productivity and helpdesk resources. Modern businesses can now access transparent and collaborative phone support for robust communication with customers and colleagues.
JustCall is an amazing cloud-based phone system that was created to ease the task of the customer service department of businesses. They assist with calls and SMS by providing their users with about 58 local phone numbers in different countries.
Dolphin Power Dialer is a product of Electronic Voice Services, Inc. (EVS7). The company was started in January 1993 in Dallas, Texas.
In the market since 2008, PhoneBurner is one of the best auto dialer solutions for call centers and sales teams interested in many features. Some of the features that it offers include lead distribution and workflow automation.
Five9 is a cloud-based, AI-powered call center phone system that focuses on sales growth and enhanced customer support.
Bitrix24 claims to replace a multitude of services and apps with a single ecosystem for your business to work in.
Nextiva is a Connected Communications company founded in 2006, that helps businesses grow faster. It lets people work smarter using its business VoIP phone service, video conferencing, and text messaging software.
ChaseData dialer is perfect for growing small businesses. It comes with features that help call centers that cater to small audiences improve sales.
RingCentral is a cloud-based system that allows users to make calls from an internet-powered computer or phone via RingOut.
Voicent Dialer has been in existence for over a decade. It helps about a thousand businesses improve on organizing their outbound and inbound calls, and it offers solutions to marketing through marketing automation.
CallHub offers a unified communication platform for calling and texting, along with a powerful CRM.
This creates a positive feeling of being valued and appreciated in the minds of your customers. To make your customers feel this way, your sales team would need a power dialer, primarily if they work remotely.
The best power dialers are those with a combination of unique features such as CRM integration, custom caller IDs, voicemail drop, and more.
Some of this fantastic power dialer software includes AirCall, Just Call, PhoneBurner, and lots more. However, the best power dialer for one business might not meet the needs of another.
So, if you are ready to purchase a power dialer for your business, this article is for you. Here, you will learn about the factors to consider before choosing a power dialer, the best power dialer software available, and lots more.
Some business owners consider pricing alone when choosing a power dialer or any equipment. They held the belief that “the more expensive a product is, the better value you’d get.” While this notion is true, you might throw cash out the window if you follow it hook, line, and sinker.
This is because some expensive power dialer software might come with many features that your business might not need. So, to choose the best power dialer for your business, here are the factors to consider.
The features of a power dialer are the first thing to look at before making a buying decision. Different power dialers exist and are pretty distinct from one another with few features. However, they share a lot of features in common. Some of the features of the best power dialers are as follows:
This is a fantastic feature that many of the best power dialer software come with. The information of the prospect called appears before your sales team as soon as they place the call. This allows your sales team to personalize the calls and close more deals.
This is another feature that is a must-have for the best power dialers. The telephone consumer protection act (TCPA) was legislated in 1991 to limit the number of telephone calls individuals receive. When your power dialer is TCPA compliant, your team would quickly sieve out the do not disturb list while placing calls to customers.
This feature is impressive as it gets your prospect to do precisely what you want from them – pick up the call. The challenges faced by many businesses in recent times is that prospects and customers alike no longer pick up calls from call centers. However, when the caller ID looks similar to a long-time acquaintance’s, they quickly answer the call.
This feature saves your team some productive time. Here you can pre-record a message to be dropped automatically by clicking on one single bottom. This way, your team doesn’t have to repeat the same message repeatedly.
This feature helps you keep track of your team’s performance as they communicate with prospects and clients. Also, recorded calls and clients’ feedback afterward can be used to test quality assurance. This helps you serve your customers better. However, only the admin can activate or deactivate the call recording feature on the dashboard.
This feature can shoot up the number of sales your business makes. When CRM is integrated with your dialer, you enjoy the following and more:
This feature helps your customers reach out to any department with a single phone number. You might think the feature is not a big deal, especially if you are a small business. However, inbound calls can sometimes become a flood that can cause quite a disarray if you have a large audience.
An example is dialling your mortgage company to complain. The agent who answers your call will direct you to the department responsible for resolving your complaint. Call routing helps agents work effectively as they speak to customers with complaints related to their department.
This is another excellent feature found in the best power dialers out there. Your sales team wouldn’t have to rack their heads while navigating the dashboard as it is user-friendly. A complicated dashboard results in less efficiency in delivery.
When running camping or after concluding one, your power dialer gives you an in-depth analysis of the metrics. Also, it generates your team’s report weekly, daily, or as you desire. Another beautiful thing this feature gives you is that all the analysis and reports can be exported as a CSV file.
This feature allows you to call prospects and customers without using a sales agent. Here you carefully automate the system to dial a list of your prospects’ contact and speak with them. It is also automated to redirect customers with further inquiries to speak with agents in different departments.
This feature allows your sales team to simultaneously handle outbound and inbound calls. This reduces idle time and eases workflow. Your customers also feel happy when their inquiries are tended to swiftly, and their calls aren’t left on hold for a long time.
This is a feature every power dialer comes with. Here, a list of generated contacts is automated for calls on the dialer so that as one call drops, the contact is dialled automatically. This saves time manually searching contacts, copy-pasting contacts, and dialling.
You can add customers’ contacts through the dial page or import contacts of customers and prospects through the power dialer page. This helps in lead generation and sales.
This is another critical factor to consider when choosing a power dialer. Your choice should be able to integrate properly with your entire tech stack. This will speed up the work process and help your team to deliver efficiently.
You want a dialer that is user-friendly. The best way to do this is to get first-hand experience by trying it out yourself first. That way, you’d get to know its effectiveness and the possible hiccups to deal with. So, getting your team started with the dialer becomes easier as you are well accustomed to its features, benefits, and shortcomings.
Before choosing a dialer, it is recommended to outline the problems you want it to solve. That way, you know which features and benefits to look out for when searching through the multitude of choices.
The more features and benefits a dialer offers, the less pocket-friendly it is. However, you do not have to go over your budget before you get started with one. You might be able to save some bucks by choosing a dialer of an average price with the basic features your business needs.
This is another factor to consider. If your call center is a large one with a long list of contacts to reach out to, then your choice would differ from that of a small business. However, larger businesses prefer a predictive dialer to a power dialer because it helps better in lead generation.
The goal of every business is sales, which only happens when solutions are provided to customers’ problems. Therefore, the type of power dialer that would be great for a B2B business would differ from that of other businesses. While one audience needs an aggressive approach to close deals, another might need gentle and close attention to get results.
Here are the best power dialers you can consider for your business.
AirCall power dialer is one of the best power dialer software out there. The software helps to save more productive time for your agents as they make outbound calls without interruption. Copy-pasting of contacts becomes history as the software continues to add more numbers to the queue as soon as one call drops.
To access the power dialer feature on AirCall, simply subscribe to the professional plan on their website or app. You can get started with the power dialling feature when you are logged in on the professional plan.
The software would collate contact across web pages through their website’s browser extension. You can add all these contacts to the power dialer feature or skim through to select the one you want to add up. If you’re bothered by duplicated numbers or invalid contacts, then AirCall covers you.
Once you click on the power dialer feature, it will display all duplicated and invalid contacts in the “duplicate” and “invalid” sections, respectively. These contacts would not be added to your list.
You can repeat the process to add more contacts to your list. However, if you are done and ready to start a call session, simply choose an outbound calling number. This chosen number would be used throughout the session and can only be changed once completed.
However, you can do any of the following weekends on a call session:
AirCall’s power dialling software is a fantastic feature that can help your business increase sales. Although it’s a bit expensive, you will surely get value for your money.
The Just Call power dialer is another super dupe dialer your business would be grateful to have. Some of these features include CRM integration, report and analytics, and lots more. Actions like repetitive manual dialling and copy-pasting of contacts, which slows down your sales team, become history.
To get started with Just Call power dialer, sign up on their website or app, and subscribe for the premium plan. This plan is just between the standard (cheapest) and custom (most expensive) plans.
So, you can enjoy the power dialling feature without breaking the bank. Upon completing the registration process, you’d be given a 14-day free trial period on whichever plan you opt for.
Now, getting started with the dialer, you’d decide on the outbound calling number you desire. Suppose you already have a business phone number.
In that case, you can integrate it into your power dialer and have it import all your saved contacts unto the dialer. Also, you can upload a contact list on the dialer from the Just Call software to start a dialling session.
Another fantastic feature you’d enjoy is the customer’s information, which displays on your team’s dashboard during a call session. Also, all the selected contact on the list gets dialled automatically in sequence during a session.
Just Call is an inexpensive power dialer that offers all the necessary features for running your business’ telemarketing needs.
This power dialer is an outstanding telemarketing tool for businesses. Your sales team can create a contact list from the integrated CRM, the power dialer’s web page, and your email list. This quickens their work process and helps them close more deals.
Dolphin power dialers have excellent customer service that makes you feel special. Also, if you want to cut costs and save cash, this dialer is for you.
This is another superb dialer amongst the best power dialers in the market. This is true because of the about 1,500 happy customers they serve.
Many business owners want to close deals faster and increase the number of clients they serve. This happens faster when outbound and inbound calls are efficiently clear. This is where the PhoneBurner comes in.
PhoneBurner dialer comes with a CRM integration feature that helps you to access all your contacts from one spot. The great news is that this feature is compatible with almost all CRMs.
This dialer is excellent for prominent business owners looking to close more deals and handle larger audiences.
This is one of the most popular dialers out there. The software has about 20 years of existence. Also, their dialer is used by big brands, which include Omaha Steaks, Lululemon, DHL, etcetera. Some of these businesses attest to an up to 300% conversion rate increase while using the Five9 dialer.
This dialer combines the features of a power dialer, a predictive dialer, a preview dialer, and a progress dialer. It is the best choice in lead generation for immense call centers.
Five9 is trusted by about 2000 businesses, which shows they are great. They’ve got incredible features, such as switching from one mode to another.
This is the only dialer amongst the best power dialers that let you experience some of its features for free. The dialer has excellent features that improve the efficiency of your sales team. It is designed to offer many sales solutions, including outbound and inbound calls, voicemail, SMS, etc.
Bitrix24 comes with a call recording feature that helps improve monitoring and quality assurance. Also, it enables CRM integration, amongst other benefits.
According to reviews, the Bitrix24 dialer ranks amongst the most cost-efficient dialers. They offer some of their dialling features at zero cost.
This dialer is terrific. It is rated among the best power dialers that can help to skyrocket sales. Whether you have multiple CRMs such as Zoho, HubSpot, Oracle, etcetera, you can integrate them all with Nextiva dialer. The software also provides you with its own CRM to accommodate more of your client’s contacts.
Thanks to the dialer style of integration, you can create a list of contacts from all the CRMs and start an automated call session in seconds. This helps your team manage time and reduce effort.
With the Nextiva dialer, you have the combination of power dialer and predictive dialer features in one place. This can help skyrocket your sales and improve the efficiency of your sales team.
ChaseData dialer is perfect for growing small businesses. It comes with features that help call centers that cater to small audiences improve sales. The dialer is impressive for organizing and smoothening the work process of both sales and marketing departments.
This dialer is used chiefly by businesses in the finance niche, such as banking, loans and mortgage agencies, insurance companies, etcetera. Other types of businesses they cater to include Travel and Hospitality, B2B, and SaaS.
This dialer is specifically made for small businesses. Now, it doesn’t mean your business needs to stay small to enjoy the dialer. Instead, it is designed to help you grow your small audience and increase your sales to a larger one.
RingCentral Dialer is for you if you have a call center that caters to multitudes of clients per hour. They lead by example, as about 400,000 businesses currently use the software.
RingCentral dialer eliminates idle time by keeping your agents on their toes while maintaining time management. This means your sales team handles more work in less time. Also, your sales team gets information and analysis simultaneously while engaging in inbound and outbound calls.
RingCentral dialer has terrific features that help eliminate your agents’ idle time. While you pay your team per hour, you are sure that every second is productive with this dialer.
This dialer has been in existence for over a decade. It is one of the best power dialers for businesses. Voicent helps about a thousand businesses improve on organizing their outbound and inbound calls. And it offers solutions to marketing through marketing automation.
Another fantastic feature of this dialer is its tool integration feature. All tools are integrated easily, which streamlines the workflow.
As a new user of Voicent dialer, you’d get a 30-day free trial period to enjoy their service. They also give your agents unlimited calling and text-to-speech features.
If your business is a Non-profit or political organization, you might consider this dialer. CallHub dialers are designed to help advocates, non-profit, and political organizations close more deals.
The dialer gives you access to over 200 countries, thereby increasing the outreach of campaigns. Also, you can integrate several CRMs, such as Zapiee and Salesforce, with the dialer. This helps your sales team create several lists of contacts across the globe to engage in a call session.
Choosing this dialer can help you monitor quality assurance as your agents engage clients. It is trusted by over 5,000 agents, proving its delivery quality.
Power dialer is a call dialling software that helps improve sales agents’ performance. It does this by dialling the following contact on a prepared list automatically. Auto dialers, on the other hand, perform the same tasks as a power dialer but add a pre-recording messaging feature to theirs.
Power dialers try to increase the efficiency of sales delivery by making agents available to clients at all times. On the other hand, an autodialer is more concerned about reducing the idle time of agents and increasing the times of live calls.
Some power dialers that are noted among the best power dialer software, like AirCall dialer, perform both power dialer and auto dialer tasks.
The best power dialer software for your business should fit into the ideas of your business and help you close more deals. This might not be the most expensive or cheapest dialer, nor is it the one with the most features. So, keep in mind the above-listed factors to consider before making a buying decision.
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A power dialer is a powerful tool for lead generation and sales. It dials numbers automatically as soon as a call drops while displaying the contact's information on the dashboard. This helps your sales team to close more deals as they can personalize every call.
Many power dialers out there are easy to get started with. However, it is recommended to learn about how your chosen power dialer works from someone with first-hand experience with it. This would make navigating the dialer easier and get you ready for the possible downsides it might come with.
The best power dialer phone for your business would differ from that of another. Some of the factors you need to consider before making your choice include the following:
Several fantastic power dialer software options are entirely compatible with your android device. AirCall power dialer is one of them. However, it is a bit expensive as the feature is available on their professional plan. However, you'd get value for your money.
You can choose AirCall power dialer for your IOS device as it is compatible with it. The dialer is one of the best from the positive reviews left by their happy customers. Other power dialers that are compatible with iOS include Just Call, Kixie PowerCall, Dialpad, and more.
Most call centers with large customers to attend to usually choose predictive dialers over power dialers. However, there are wonderful power dialers that can cater to large businesses. One of these dialers is AirCall. Others include Nextiva, RingCentral, Voicent, and more.
Power dialers with great features that help your agent save time and speed up workflow come at a cost. However, few power dialers are free. This includes Bittix24, EngaeBay, and Dialfire, among others. AirCall offers free 14-day trials for new users.
Every business call centre sends out cold calls to prospects quite often. These individuals are busy with their daily lives and might not be expecting a call from an agent. The best power dialers that help to turn these prospects into clients should have a preview of the contact info feature. One type of power dialer with this feature is AirCall.
Basically, power dialers place a call to the following contact on your list. On the other hand, predictive dialers do more than just place an automatic call. They catalogue and analyze data continuously to quicken the work process or slow it down depending on the demand of the call center.
Currently, there exist different types of dialers. They include a power dialer, Auto dialer, predictive dialer, progressive dialer, and Robo dialer. They all perform the essential function of dialling. However, they are very different from each other in the type 9f task they are designed to handle.