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Helcim has grown to be a leading payment processing platform in Canada with an extension in the United States of America.

Their goal is to specifically help small and medium-sized businesses keep a good account record, track sales and payments and have a wider customer base reach without obstructions on payments.

Helcim Canada came into existence in 2006 after the founder, Nicolas Beique, saw the payment problems businesses faced. Some of which include high fees by already existing payment platforms, anything but a seamless account setup process, and limited options with the integration of online and in-person payments.

Today, Helcim is widely recognized as a leading payment app in Canada due to the features small and medium-sized businesses are privileged to enjoy as they use this service for day-to-day transactions.

Helcim features

Helcim Canada has made their services either accessible on the website or the app, whichever is convenient for you, the merchant. Regardless of which platform you use, they both share similar innovative features this service provides.

Payment processing – in-person, online, & mobile

Helcim has the Payment Processing feature, which comprises of In-person payments (chip and PIN, tap and pay, swiping), Online payments through virtual terminals and payment gateways, Mobile payments via apps for Android and iOS, Phone and mail order payments through manual entry, Recurring payments and subscription billing, ACH/EFT payments, QR code payments, and SMS payments.

The in-person payments feature is perfect if you run a physical store or attend events. You have the option to accept payments using chip and PIN, tap and pay, or the traditional method of card swiping. It’s quick, easy, and gives your customers flexibility in how they want to pay.

If you’re selling online, the Helcim company got you covered with their online payment options. You’ll get access to virtual terminals and payment gateways. This means you can easily set up a secure checkout on your website, allowing customers to make purchases anytime, anywhere.

Helcim’s mobile payment feature is also useful when you’re on the go. They’ve got apps for both Android and iOS devices, so you can turn your smartphone or tablet into a mobile point of sale.

Payment hardware

It’s great for food trucks, pop-up shops, or if you’re doing deliveries. The Helcim Card Reader is small, lightweight, and connects to your smartphone or tablet via Bluetooth. You can use it to accept chip, PIN and contactless payments while on the move.

Now, if you’re looking for something a bit more robust, you might want to consider the Helcim Smart Terminal. This is a standalone device that doesn’t need to be connected to a phone or tablet. It’s got a touchscreen display and can handle all types of payments—chip and contactless.

The Smart Terminal is ideal if you’ve got a fixed location like a retail store or restaurant. It’s also got built-in receipt printing, so you can give your customers a physical copy of their transaction right away.

If you offer services or have repeat customers, you’ll appreciate Helcim’s recurring payment and subscription billing options. You can set up automatic payments, saving you time and ensuring you get paid on schedule.

Business-to-business invoicing

Helcim also supports ACH/EFT payments, which is fantastic for larger transactions or if you’re dealing with other businesses. It’s typically cheaper than credit card processing, which can save you money on fees.

For a contactless option, Helcim app offers QR code payments. You can generate a QR code that customers can scan with their phones to make a payment. It’s a great feature for events or if you want to minimize physical contact.

There’s also the SMS payment feature. You can send payment requests via text message, making it super convenient for your customers to pay you. It’s perfect for situations where you need to collect payment quickly or remotely.

eCommerce

Helcim also offers an online store feature. If you’re looking to sell online (and these days, who isn’t?) you can set up a full e-commerce site right through Helcim. You don’t need to be a web designer; they’ve made it pretty straightforward to get your products online and start selling.

Card vault – saves payment info

The card vault feature is a real time saver for you and your repeat customers. It securely stores your customers’ payment information, so they don’t have to re-enter their card details every time they buy from you. It’s all PCI compliant, so you don’t have to worry about security.

To help boost your sales when you have the Helcim app downloaded, there’s the discount code capabilities feature. This is where you create and manage various types of discounts—percentage off, fixed amount off, or even free shipping. It’s a great way to run promotions or reward loyal customers.

More features…

Some additional features you’ll enjoy while using the Helcim app include multi-currency support for international transactions, volume-based automatic discounts, integration with QuickBooks and Xero Payments, API access for custom integrations, etc.

All these options give you flexibility in how you accept payments, allowing you to cater to your customers’ preferences and adapt to different selling situations.

Helcim services

Payment processing, hardware, point-of-sale (POS) system, online store creation and hosting, customer relationship management (CRM), inventory management, and e-commerce.

Service Areas

• US and North American states
• Canadian provinces including Alberta (where Helcim is headquartered), British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan, Northwest Territories, Nunavut, and Yukon