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Start a 14-Day Trial & Boost Your Productivity With An Efficient Cloud Phone System - Claim this offer

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Start a 14-Day Trial & Boost Your Productivity With An Efficient Cloud Phone System - Claim this offer

JustCall Overview

JustCall is a software built on infrastructure and distributed systems to manage concurrency, quick failover and outage proofing to host calls and messaging. 6000+ companies trust JustCall for phone support and call solutions.

JustCall Features

One of the benefits you can access from JustCall is its automated services. The auto dialer allows you to upload contact lists and delegate your remote team phone to call numbers for you.

It features toll-free numbers in the US, UK and Canada and has an option to record calls to monitor your performance. They also have an automated text message service which can be used for routine follow-ups, appointment reminders and client feedback.

The second benefit you can access from JustCall is its call and messaging features. You can quickly spread calls across a team, making you available even during travel. Their voicemail by email allows you to manage all your calls and enable your customers to leave a voicemail.

The ‘Call Distribution’ feature can route calls to multiple phones, allowing you to select the order you prefer to ring your phones. The ‘Concurrent Calls’ can ring multiple phones at once.

Justcall Iq - Comparewise 1

All call details such as date, time, duration and caller ID are recorded on your account. You can also record calls and share these within your team instantly and add notes for every call. Their advanced filters allow you to sort calls and recordings so you can search and sort them quickly.

You can also send SMS worldwide, schedule messages, automate text messages and send texts instantly at your preferred time.

The third benefit you can access from JustCall is its track feature which allows you to track your call centre analytics such as call activity and look at call, team and number separately.

You can also listen to calls live in real-time and talk to whoever is on the call or join an ongoing call between your team and customer if needed. Even better, the ‘Call Whispering’ feature allows you to call your squad directly without letting the customer hear you.

Promo Offer: Start a 14-Day Trial & Boost Your Productivity With An Efficient Cloud Phone System

The fourth benefit you can access from JustCall is its team feature which allows you to assign numbers and analyze call recordings on one platform. You can use the scheduling feature to plan calls, tag teammates and add notes.

The ‘Call Extension’ allows you to dial a 3-digit number to reach your teammate quickly. Additionally, the ‘Call Distribution’ and ‘Concurrent Call’ gives your team an option to have calls forwarded to one or more phones to remain available while travelling.

Justcall Group Messaging - Comparewise 1

The fifth benefit you can access from JustCall is its appointment scheduler to plan your availability simply by choosing days, time range and slot size. You can input a ‘Click-To-Call’ button on your website so visitors can easily connect with you.

The built-in calling system can schedule calls and automatically record these in your JustCall account. If you need to pause calls, the Wrap-Up Time can be turned on, so you won’t receive calls during this time.

The sixth benefit you can access from JustCall is its business call feature. It includes a sales dialer software to call your contact list automatically. The CallRoot tracks call from visitors on your website, and the Post-Call Survey lets you receive instant feedback.

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Service Areas

Alberta, British Columbia, Canada, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Online, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon

Services

  • Software

Year in Business

Since 2016

Industry

Tech

Languages

English

FAQs about JustCall

What is JustCall?

JustCall is a software built on infrastructure and distributed systems to manage concurrency, quick failover and outage proofing to host calls and messaging. 6000+ companies trust JustCall for phone support and call solutions.

Why should I use JustCall?

There are many reasons why you should use JustCall. Some examples include:

  1. Access to its automated services.
  2. Access to its call and messaging features.
  3. Access to its track feature.
  4. Access to its team features.
  5. Access to its appointment scheduler.
  6. Access to its business call feature.

How much does JustCall cost?

JustCall has two plans: Standard and Premium.

The Standard one cost $24 annually which includes 2 users, local number, unlimited inbound minutes (toll-free excluded), click-to-dial and more.

The premium ones cost $48 annually which includes 2 users, everything in standard plus live call monitoring, sales & predictive dialers and more.

For a detailed version of their pricing, click here.

How do I get started with JustCall?

To get started with JustCall, go on their website and start a 14-day trial. You can get a new phone number or use your existing number, invite your team members and access all call features in 70+ countries instantly.

Is JustCall safe?

JustCall has highly secured data centres to ensure all data is encoded at all times to ensure your PII data is safe. They also have the General Data Protection Regulation (GDPR), in which they revise their internal processes and security terms to ensure they comply with the GDPR.

JustCall Products

JustCall
JustCall
Standard
$24
Annually
Limited
Features
JustCall
JustCall
Premium
$48.00
Annually
Unlimited
Features

JustCall Offices

Phone Number
-
Email
help@justcall.io
Office Hours
Monday - Friday: 9AM - 5PM
Website
Address
3260 Hillview Avenue Palo Alto California 94304 USA
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Characteristics
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  • Сonfidence
Experience
  • Knowledge
  • Counsulting
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JustCall Details
  • mobile phone icon
    -
  • clock icon
    Monday - Friday: 9AM - 5PM
  • pinpoint icon
    3260 Hillview Avenue Palo Alto California 94304 USA
  • clip icon
    justcall.io
  • mail icon
    help@justcall.io
JustCall Social Media
JustCall Reviews
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Characteristics
  • Quality
  • Confidence
Experience
  • Knowledge
  • Counsulting

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