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I received service and help from Sadi today and she was fantastic. Reassuring, clear, sympathetic and made me feel confident that what I needed would get actioned. She even did the work right then and there and I was able to see the necessary changes real-time which meant no disruptions would occur for my linked services. Would love to get her again the next time I call Neo, although all the customer service reps have been polite, responsive and eager to do a great job with me as a client.
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