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DO NOT sign up or use this service. They do not tell you in any way shape or form tell you any actual information that’s important to know.
In August I called to cancel the account so I wouldn’t be charged and I was told that the account was cancelled. It clearly wasn’t, because I was charged $39.95. I called and was told it would be cancelled and I’d be refunded. I wasn’t, but I gave up. Lo and behold, come today September 16th, I get ANOTHER charge for 39.95. I call and get directed to the most rude person who huffed and sighed and actually hung up on me. I called back to speak to someone else to ensure everything was taken care of. I was then at that moment informed that “it’s their policy to not issue refunds”. Not once was I told that. So the two charges I have are being “escalated” and it’ll take 72 hours to hear anything back.
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