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Their customer service has always been very great.
Super friendly people on their helpline. Might’ve helped that I have also been friendly speaking to them too.
They also explained how I can increase my credit limit and the amount of money I can take out from my debit account which I had no idea about.
The only weird thing that’s happened to me is when I was trying to set up a joint account one of their representatives told me they’d call me back the next day at a certain time and they never called.