IdentityProtect Review (May, 2024) – Services, Pricing, Pros & Cons

IdentityProtect offers protection against identity theft and credit score fraud. It can keep you from losing money to fraud, a trend that led to a $1.5 billion loss in 2022. Fraud from card ID theft also doubled in the previous year, reinforcing the need to protect your data online.

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Last Updated: May 13, 2024


  • Powered by Transunion
  • Won't affect your credit
  • 128-bit encryption

Get your risk-free identity protection today - Claim this offer

Data security calls for 24/7 monitoring and alerts via email or other channels to notify you of any breaches or changes. Fortunately, IdentityProtect by TransUnion offers both services, including scanning the dark web to ensure adequate ID and credit score protection.

We’ve spent some time with this online service, exploring its services and testing its efficiency. This IdentityProtect review contains all you need to know about the brand, including our thoughts on its services. Then, you can decide if it is worth using for your online security.

Services provided by IdentityProtect

Identity Protect offers credit protection and security against Canadian identity theft. Its services include the following:

  • Identity theft monitoring
  • Alerts on any suspicious activities
  • Credit score monitoring
  • Credit reports

With the global information and insights company TransUnion behind it, you will have an efficient monitoring infrastructure. That ranges from daily internet monitoring to dark web monitoring and surveillance of your credit score.

Educational resources are available to help you understand the monitoring reports. They will also guide you on improving or fixing any negative results on your reports, especially financially.

IdentityProtect offers its services through its website, which is available in English. Provinces where it operates include New Brunswick, Nova Scotia, Prince Edward Island, Alberta, Manitoba, British Columbia, Ontario, and Saskatchewan. Additionally, its offices are located in Squamish and Vancouver, Canada.

IdentityProtect features

The increased use of mobile devices and the internet has given rise to digital theft. Also, alterations to your credit report could affect your ability to get loans and other financial services.

IdentityProtect has several features to keep your online financial information secure. They include the following:

Identity Monitoring

Protection begins with keeping tabs on your data or identity. Hence, monitoring is a primary feature of this service, extending from the typical web to the dark web. You’ll get notifications of any compromises to your ID.

Credit Report and Monitoring

Similar to ID monitoring, this feature monitors your credit and internet daily. It is available through TransUnion and provides alerts for any changes to your credit file.

Seeing your credit reports frequently helps in the quick identification of any alterations. That will allow you to fix rising issues before they deteriorate and cause heavy financial losses.

The 24/7 surveillance of the dark web keeps you in the loop of any changes. You will receive notifications if your data appears there. This service is available as soon as you sign up.

Updates are primarily sent through email. Hence, we recommend allowing pop-up notifications when these email reports enter your inbox.

Dispute Centre and Error Corrections Review

You might find discrepancies in your credit file, such as unauthorized changes or access from a suspicious source. Either way, prompt action is needed to resolve them and ensure safety.

This feature allows you to identify these changes to your profile. It also provides guides to help you dispute these activities and restore your file. That happens through the dispute forms available on the platform.

You can identify the fraudulent changes with the dispute forms and request a reset.

Educational Library

The educational library can be resourceful, especially if it is your first time using ID protection services. It contains guides that show how to monitor, identify, and recover any stolen ID or unauthorized changes in your credit file.

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Opening an IdentityProtect account

Registering with IdentityProtect gives you access to the above-listed features. The registration process is as follows:

  1. Go to the official IdentityProtect website.
  2. Fill out the form at the top of the page. That includes your first and last names, email address, and phone number.
  3. Click “Get Protected Today” to continue.
  4. Repeat step 2.
  5. Select the reason for checking your credit score. Reasons include lower interest rates, refinancing, victim of ID thefts, employment, buying a car, home purchase, etc.
  6. Enter your address and date of birth.
  7. Enter your credit card details. This step is essential for verification.
  8. Create and confirm your password.
  9. Enter a security question and answer for account recovery.
  10. Accept the terms and conditions and privacy policy.

These steps should get you started on the platform.

IdentityProtect subscription

Identity Protect offers a seven-day trial period for $1. You can test the services within this period and cancel your subscription if you are unsatisfied. After the trial period, the price increases to $34.95 monthly.

You can cancel your account at any time. However, you will not receive any alerts or reports.

IdentityProtect customer support

IdentityProtect provides email, telephone, and mail customer support channels. You can also visit its offices in Squamish and Vancouver.

The support options are as follows:

  • Email:
  • Toll-free telephone: 1-866-899-3175

Office hours for telephone support are from 10 a.m. to 6 p.m., Monday through Friday.

IdentityProtect review final thoughts

IdentityProtect is essential for ID theft prevention and credit protection. Nonetheless, it does not spare you from disengaging with actions that can put your data at risk.

Avoid divulging your information over the phone or in person. Also, review your bank statements regularly to identify any fraudulent activities quickly.

Joining IdentityProtect will not change your credit score. The platform only requests reports on behalf of you. It does not have any authority to change or modify your information.

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FAQs about our IdentityProtect review

How can I deactivate my subscription after the seven-day trial period?

Identity Protect offers two ways for account deactivation. First, you can call the company’s service team using the toll-free telephone line. Provide the details of your account for deactivation. Alternatively, you can inform the company by mail. Send the mail to its physical office, either in Squamish or Vancouver. There are no charges for the transit time.

How can I change my email address?

Your email address is essential, as it is used to send updates and reports. If you change your email address, go to the member portal to remove the old one and add the new one. Check your inbox for a verification email after adding the new address, as all emails are verified on the platform.



June 4, 2023
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