1Password Review (September 2023) – Pros, Cons, Features, & Pricing

If you’re using the same login details for your different accounts, this 1Password review is worth reading.

As the world becomes more digitally oriented, secure passwords are becoming crucial. And keeping that ever-growing list of passwords safe is just as critical. Password managers like 1Password give users the ability to protect themselves online. 1Password has strong security policies and industry-leading encryption. And it has several unique features, including Travel Mode, which secures your data when crossing borders.

According to a survey conducted by The Ponemon Institute, 39% of individuals reuse passwords across workplace accounts. This makes companies susceptible to data leakage and hacking.

This practice is common with individuals as well. It’s a widespread misunderstanding that having a single complex password for all your accounts is best. This is a poor approach that may allow criminals access to your sensitive information.

Editorial Note: Comparewise is supported by our readers. When you find products and services through links on our site, we may earn commission.

Last Updated: Sep 12, 2023

1Password

  • Try it for free for 14 days to see if you like it
  • Secure management, trusted by 100,000+
  • Available on several platforms

Master your passwords for free for 14 days with 1Password - Claim this offer

In this review of 1Password, I’ll give a detailed overview of the security features, pros and cons, and customer support. I’ll also go over how much 1Password will cost you and how you can set up your 1Password account.

Let’s dive right in.

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The Reputation of 1Password

On this first stop of my 1Password review, let’s explore the public perception of the password manager.

The reputation of any company gives you an overall picture of what its business practices are like. And it gives you insight into how those practices translate to their service and product delivery.

You can tell 1Password has something going for it even before reading customer reviews.

Large companies like IBM, Intercom, Under Armour, and Slack use 1Password for security and data protection.

Having these well-known brands associated with it provided me with peace of mind from the start.

When we look at the security model in greater detail later in this 1Password review, we’ll see that they have “the safety and privacy of your data in mind.”

That put some extra points on the board for me, but I was still curious to know its reputation.

1Password has received the following online reviews:

  • 1000 on G2, with a rating of 4.7 out of 5 stars.
  • 5000 on Trustpilot, with an excellent score of 4.7 out of 5.
  • 26,000 on the App Store, where the mobile app has a rating of 4.4 out of 5.
  • 33,000 on the Google Play store, with the app gaining a 4 out of 5 stars rating.

1Password for Personal Use

Users who rely on 1Password for personal and family password management have had mixed experiences, albeit the majority are positive.

On the one hand, Trustpilot and G2 reviewers praised 1Password’s ease of use, device compatibility, and simple configuration.

Those who subscribed to the family plan had good things to say. 1Password is convenient when a family member changes a password for a shared account.

A few reviewers highlighted 1Password’s ability to secure not only passwords but personal data as well. Having all passwords and critical personal information in one secure location is why some users have stuck with it.

One of the most frequently mentioned aspects of 1Password is its excellent customer service.

Reviewers claim that the 1Password support team is helpful and responsive. Most user issues were resolved quickly and professionally, whether creating an account or cancelling a subscription.

One user stated, “1 Password is the most progressive, feature-rich and user-friendly password manager around.”

Those who weren’t satisfied with 1Password had issues setting up their apps and syncing their accounts across their devices. Setting permissions and restricting access was also a problem that some reviewers on the family plan faced.

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1Password for Business Use

1Password offers a solution to several businesses, ranging from small organizations to large companies with many employees.

It has also proven helpful for online business owners who are constantly on the move.

According to reviewers, one of the most significant issues they faced was personnel forgetting passwords. And their security is being jeopardized because they use the same simple login credentials across multiple accounts.

Several companies claim to have improved their overall security with 1Password. When a crucial person was absent from work, 1Password came in handy for team members who didn’t keep login credentials.

The features users commended were the ability to create groups and shared vaults. Controlling user access was also high on the list.

The drawbacks for businesses were user-specific. For instance, some companies found that not sharing secure notes with parties outside 1Password was an inconvenience.

The consensus is that 1Password provides good value for its price.

The Pros and Cons of 1Password

This section of my 1Password review will provide a detailed overview of the password manager’s benefits and drawbacks. It’s vital to include both the good and the bad in a review to ensure it provides a complete overview.

Pros of 1PasswordCons of 1Password
+ Great support
+ Easy setup
+ Biometric login
+ 0-Knowledge encryption
+ Sync across devices
– No free version
– No live chat support

Bear in mind every business has its pros and cons. However, know them ahead of time allows you to manage your expectations and prepare yourself for what is to come.

The Pros of 1Password

There are plenty of aspects that make 1Password stand out from the competition. This includes easy and quick setup, built-in organization, and excellent customer service.

Multi-Platform and Browser Support

1Password has desktop apps for multiple operating systems. This includes macOS, Linux, and Microsoft Windows. They also have mobile applications for iOS and Android devices.

You can use 1Password on most major browsers, including Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox.

1Password is also available as a browser extension.

Easy and Quick Setup

Setting up your 1Password account on all your devices is a quick process.

After downloading the apps, you can use the QR code on your Emergency Kit to sign in. This allows you to access your account much faster. You won’t have to enter the information for every field manually, especially your Secret Key.

In an upcoming section of this 1Password review, I’ll go over how to set up your account.

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Biometric Logins

You can access your 1Password account using your fingerprint on Android and iOS devices. In addition, the 1Password iOS app supports Face ID logins.

Zero-Knowledge Encryption

1Password uses local encryption, which encrypts your data on your device. 1Password never receives or stores any data.

TOTP Generator

You can use 1Password for websites that have two-factor authentication (2FA). Instead of using your authenticator app, 1Password can generate time-based one-time passwords (TOTPs).

This is convenient and more secure because the authentication is not linked to a specific device. You won’t always need to have your phone on hand or constantly open your email inbox.

Using the browser extension makes it faster and easier to implement 2FA. 1Password can automatically fill the verification field.

Prompt Syncing Across Devices

Any changes you make or entries you create on one device will appear on the other in no time.

This is one feature I tested for this review. The reason is, when you’re on the move, you need to access important information on your phone without relying on your computer.

Great Customer Service

If there’s one area in which 1Password excels, it’s customer support.

Their customer service is known for being dedicated, responsive, and professional.

They have a community forum where you can find solutions for any problem, from membership issues to OS support.

They support customers through live and on-demand webinars, a blog, a knowledgebase, and the 1Password University.

Look out for more details about these customer support features later in my review of 1Password.

Password Generation

You can use 1Password to generate strong, secure passwords when creating accounts.

These can be random passwords with a mix of symbols, letters, and numbers. Or passwords that fit a website’s specific requirements.

You can also create pin codes and passwords that contain words separated by symbols.

Offline Data Access

If you have the mobile or desktop app, you can access your 1Password account when you’re offline.

This will enable you to fetch codes and critical information from your vaults when you don’t have internet access.

Built-in Organization

You can sort your passwords and other secret data by creating separate vaults, designating a category, and adding tags.

Strong Security Model

1Passwords uses 256-bit AES encryption, which is industry-leading encryption.

They also employ Password-Based Key Derivation Function 2 (PBKDF2) key strengthening and end-to-end encryption.

There are other security measures in place, such as secret keys, clipboard clearing, and two-factor authentication.

14-day Free Trial

Although it doesn’t have a free version, 1Password offers a 14-day trial to users.

You can test the full features of the personal and business plans. And you don’t need to enter your credit card information to proceed with the trial.

Password Auditing

1Password ensures you create and maintain strong passwords for all your online accounts through Watchtower.

This feature detects password weaknesses and breaches.

It will alert you if there are any security breaches with websites you frequent or if you have repeated passwords.

After the following section of this 1Password review, more information about Watchtower can be found.

The Cons of 1Password

Although 1Password has many benefits, it falls short in some areas, such as its customer support methods and import options.

No Free Version

1Password doesn’t offer a free plan, unlike some of its closest competitors.

Although there’s a 14-day trial, you will have to pay to continue using the password manager.

Despite this, it’s still an inexpensive option, and it has a great family plan.

Paying for it also comes with some significant security benefits, which I’ll get into in the upcoming sections of my 1Password review.

No Live Chat or Phone Support

If you want to talk to someone from 1Password over the phone, that won’t be possible.

This is one area where 1Password falls short with their customer support. It would be an excellent addition, especially when you have an urgent issue.

However, the other methods of communicating with them are efficient. You can get help via email, their Twitter account, and the community forum.

Long Migration Time

Moving from another platform to 1Password is an uphill battle for many.

You’re limited to importing your passwords directly from specific platforms, such as Dashlane, LastPass, Chrome, and RoboForm.

When moving from a different password manager, you must first export your data in a comma-separated values (CSV) file format.

You’ll then have to follow the instructions set by 1Password to ensure all your data is imported. 

You’re less likely to face such issues when migrating from other password managers.

Impossible Account Recovery

1Password doesn’t have access to any of your data, including your master password and Emergency Kit.

This is a benefit for your data’s security. If someone hacks into 1Password, your account won’t be compromised. However, it creates an issue when you lose your Emergency Kit.

We’ll get into the significance of your Emergency Kit at a later point in this 1Password review. For now, all you need to know is that if you lose it and forget your master password, there will be no way to recover or access your account.

Since 1Password doesn’t store your login credentials or your Secret Key, it won’t help you get back your data.

Limited functionality with the browser extension

Although 1Password has an intuitive browser extension that you can set up on most browsers, it has some limitations.

All significant actions you take will lead you back to the website or your desktop app.

If you want to create a new item, you’ll have to do it from your account. This also applies if you’re going to change a password or your suggestions.

While this is best for your safety, it’s inconvenient. This is especially true given that you must enter your master password each time you’re redirected to the website.

1Password Features

1Password has many valuable features, from secure credential sharing to privacy cards.

The password manager also has numerous security features that I’ll delve into later in this 1Password review.

Authentication

1Password can be used as an authenticator for sites that allow two-factor verification.

It will generate a time-based one-time password (TOTP) you can insert when logging on to a site. It can also fill in TOTPs automatically.

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Browser Extension

1Password offers a browser extension on Microsoft Windows, macOS, and Linux. You can install it on Google Chrome, Mozilla Firefox, Microsoft Edge, Brave, and Safari.

1Password in your browser is the upgrade of the classic extension. It allows you to:

  • Save sign-ins to 1Password
  • Share items
  • Autofill logins and other information
  • Use watchtower
  • Generate strong passwords
  • Search 1Password
  • Drag and drop logins
  • Fill in two-factor authentication codes

Quick Login

1Password’s primary function is to make signing into websites more accessible, faster, and more secure. You no longer need to memorize dozens of passwords and keep them on sticky notes or in a notebook.

Instead, you’ll have one master password to remember that grants you access to your 1Password account. Your account stores all the passwords you create and makes logging into websites more convenient.

With 1Password’s autofill feature, you won’t have to waste minutes trying to remember your login details. 1Password can simply fill in the data for you, and you’ll have access to your account.

Auto filling passwords is common with password managers. It’s one feature you’ll find with 1Password’s closest competitors.

The primary difference is how efficient this is, which we’ll get into later in this 1Password review.

Admin Management

If you’re using 1Password to manage your team’s sensitive data, various settings are available.

You can limit employee access by user, group, or vault and set permissions. You can delegate administrative responsibilities to your team members to help manage your account.

The same goes for a family account with shared vaults. If you don’t want your children to view your credit card information, you can limit access to yourself.

Digital Wallet

1Password is more than a password manager.

You can securely store your credit card information, bank account details, PayPal logins, receipts, and other sensitive financial information.

It makes accessing this information on any device more straightforward and convenient.

File Storage

Besides being a password manager and digital wallet, 1Password can be used for document storage.

You can upload your will, financial documents, or medical records to a secure vault.

Each plan has a limit on the storage space you’re granted, which we’ll get into in the next section of my review of 1Password.

Password Generator

1Password has a password generator built into the browser extension and is available on its website.

It helps you make a strong password when creating a new account on a website or updating an existing login.

You can use the browser extension to generate a smart password that meets the requirements of the website you’re signing up for.

Also, you can create a random password where you select the length and whether it should include numbers and symbols. Or a memorable password that uses words separated by dashes, commas, or numbers.

It’s also possible to create a pin code with the password generator.

Secure Credential Sharing

You can share login information with 1Password users and others outside the password manager.

This will generate a link that you can set to expire after one view, one hour, one day, seven days, 14 days, or 30 days.

You can also set who the link is available to, either anyone who receives it or only some people.

Desktop and Mobile App

You can download and install 1Password on several devices and operating systems. This includes:

  • macOS
  • Microsoft Windows
  • Linux
  • iOS
  • Android
  • Chrome OS

The macOS, Windows, and Linux app versions are not much different in functionality. You can create, edit, share, manage permissions, organize, and use Watchtower.

There are some slight differences in the UI and features.

For instance, with the macOS app, you can unlock your account with your Apple Watch, while the Windows app supports Windows Hello unlocks.

Both the iOS and Android apps support biometric sign-ins using your fingerprint or Face ID on mobile.

They also have syncing capabilities that allow you to access your information from your computer on your phone.

Although Apple has its own password manager known as iCloud Keychain, you can change your settings to use 1Password instead.

1Password also has a command-line tool. This enables you to incorporate 1Password into your own scripts and processes.

You can also use the command-line tool to save session tokens to an environment variable and sign in to different accounts.

While 1Password’s apps are constantly updated to work with the software updates of supported devices, you can find a version that will operate on your older computer or phone.

For this review, I tested 1Password on Windows, Brave and Microsoft Edge, and Android and iOS. I’ll get into my test results in a forthcoming section of this 1Password review.

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Form-filling

1Password allows you to save data in your vaults that you can use to fill forms on websites.

You can create form-filling identities with multiple fields for your personal data, address, and contact details.

This is a common aspect of most major password managers, so it’s not unique to 1Password.

Password Organization

1Password has a couple of options for organizing your passwords and private data.

The primary organization system comprises vaults capable of holding various items, including notes, documents, and login credentials.

You can create vaults for the different areas of your life. For example, you can create one for your medical information or business documents.

Information in your account is organized by category as well. All passwords appear under ‘login’ and all bank account information under ‘bank account’. This enables you to find what you’re looking for faster.

You can also add multiple and nested tags to your data, allowing you to further group items in your account.

Privacy Cards

In collaboration with Privacy, 1Password allows you to set up privacy cards.

These are virtual cards you create to limit spending and overcharging. They can be used for one-time purchases or subscriptions.

When you make a purchase, they replace your actual debit card number with a different set of numbers.

Therefore, your information will remain safe if a vendor you subscribed to or purchased from ever has a security breach. Privacy cards also restrict them from overcharging you.

The downside of this feature is that it’s only available to U.S. citizens.

Pricing

1Password has several plans you can choose from catered to not only business but also personal needs. The software is exceptional value for money, with all plans including:

  • 1Password Watchtower
  • Travel mode
  • Digital wallet
  • Two-factor authentication
  • Unlimited passwords and items
  • Multiple app and browser support for Mac, iOS, Windows, Android, Linux, and Chrome OS.
  • Priority 24/7 support
  • Advanced encryption

Unlike some of its closest competitors, 1Password doesn’t have a free version. However, it has a 14-day trial you can sign up for on all plans, excluding the enterprise package.

1Password PlanPriceFeatures
Individual Plan$2.99/month– Apps for Mac, iOS, Windows, Android, Linux, and Chrome OS
– Unlimited passwords, items, and 1 GB document storage
1Password Family$4.99/month– Invite up to 5 guests for limited sharing
– Share passwords, credit cards, secure notes, and more
Team Plan$19.95/month– Unlimited shared vaults and item storage
– Flat rate for up to 10 team members
1Password Business$7.99/month– Billed per user
– Admin controls to view and manage permissions
1Password EnterpriseCustom– All business features plus service for large enterprises
– Dedicated account manager, traning, onboarding
*prices are listed in USD

In addition, they don’t offer any monthly packages. Therefore, you will have to pay the annual price upfront instead of monthly.

Below are the plans 1Password offers.

1Password Personal

The personal plan is 1Password’s lowest-priced package for single users.

The additional features specific to this plan include:

  • Secured sharing of information with anyone
  • 1 GB document storage
  • Deletion history for 365 days—and the ability to restore discarded passwords

It costs $2.99 per month, with the annual charge amounting to $35.88.

Who’s 1Password Personal For?

This plan is best if you need a password vault for personal use that’s cost-effective and easy to use.

Considering you get the features of the personal plan and all those inherently included in the packages, it’s a bargain.

1Password Families

1Password’s families plan houses sensitive data for families under one secured roof.

The features in this plan include those in the personal package and:

  • Protection for up to 5 users
  • Permission settings to control who does and sees what
  • Account recovery
  • Up to 5 guest accounts
  • Secured sharing of passwords, notes, and credit cards

With an annual subscription, you’ll pay $4.99 per month for up to five family members. This totals an upfront payment of $59.88.

To add another family member on top of the five, you’ll pay $1 for each person.

Compared to other password managers, it ranks high in affordability for large families. Another significant aspect is that you have the option to create a shared vault and private vaults for each family member.

Who’s 1Password Family For?

You’ve probably guessed from the name that this plan is ideal for families. It’s a great way to ensure every member of your family remains safe online.

Keeping all the passwords your family members share in one place is also convenient. While you can scribble your Wi-Fi or Netflix password on a note and place it in a drawer, there’s a chance it may go missing.

Although the same can be said for digital password managers, 1Password allows you to recover erased records.

1Password Teams

This is 1Password’s first plan aimed at businesses and professionals. It contains all the core features, including those previously mentioned in the personal and family plans.

This includes a great deal of app and browser support, two-factor authentication, 24/7 email support, and secure sharing of sensitive information with anyone.

The extra features include:

  • Limited sharing to 5 guest accounts
  • Unlimited shared vaults and item storage
  • Administrative settings to view and manage employee permissions
  • Organization-wide multi-factor authentication with Duo integration

The 1Password Teams plan is charged on a flat-rate basis. It costs $19.95 per month for up to 10 team members.

Since this will be an annual subscription, you’ll pay $239.40 upfront.

Who is 1Password Teams For?

This plan is best for small business owners.

You can securely share passwords and login details with your team. Also, each member gets 1GB for document storage.

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1Password Business

This is another priced package for businesses offered by 1Password. While the teams planis also meant for companies, it’s ideal for a small employee base.

The business plan boasts impressive and advanced features you won’t find in the teams plan. Also, there are additional aspects for families, which is a bonus you won’t have to pay for.

You’ll get the same features as 1Password Teams, including:

  • Activity logs
  • VIP support
  • Usage reports
  • Advanced protection
  • Limited sharing to 20 guest accounts
  • OneLogin, Okta, and Active Directory provisioning
  • Custom groups and roles to delegate responsibility

The business plan is priced at $7.99 per user every month, with $95.88 for each user annually.

Who’s 1Password Business For?

Medium-sized companies with more users and needs can benefit from 1Password Business.

It’s a cost-effective plan that comes with several valuable features and 5GB document storage for each team member.

1Password Enterprise

This is 1Password’s final plan. It includes all the features in the business plan, a dedicated account manager, tailor-made set up training, and an onboard engineer.

You’ll need to make a request from 1Password for the price. They’ll put together a plan that fits your business’s needs.

Who’s 1Password Enterprise For?

As this is a top-tier plan, it’s aimed at large businesses.

Safety and Security

When all your passwords and sensitive information are under 1Password’s roof, it’s essential to know how they’ll protect it.

That’s why this part of my 1Password review covers the safety and security of the password manager.

One thing that immediately stood out to me was 1Password’s claim that it will not use, share, or sell your data.

This is important because, in this day and age where businesses gather and sell consumer data for advertising, your privacy is second to a company’s profits.

With 1Password, your privacy is prioritized, offering the peace of mind that your data will be yours and yours alone.

It’s compliant with the General Data Protection Regulation (GDPR), which entails requirements set by the European Union to safeguard user privacy.

In addition, it’s SOC type 2 certified.

Besides this, 1Password has several security measures in place.

It’s a significant boost of consumer confidence that 1Password is transparent about its security model.

You can find information about every security measure they employ on their website without having to search too hard.

These measures are discussed in detail below.

Passwords and Keys

To ensure only you have access to your data, 1Password employs many techniques. This includes using a master password, secret key, and secure remote password (SRP).

Master password

You are the only one who knows your master password.

It won’t be kept alongside your 1Password data or transferred over the network.

If someone has access to your device, your master password will protect your data.

Secret Key

As the name signifies, this protects your confidential data.

According to 1Password, your secret key is generated on your computer when you first sign up. It’s made up of a non-secret version setting (“A3”), your non-secret Account ID, and a sequence of 34 randomly chosen characters.

It’s unlikely someone will crack this key because it’s not something someone regularly types on a keyboard or memorizes.

When combined with your master password, your 128-bit Secret Key creates a robust security layer for each of your devices.

Secure Remote Password (SRP)

The SRP protocol verifies your credentials without revealing any sensitive information over the internet. This ensures no one can intercept your data when it’s in transit.

Transport Layer Technology guards all sign-ins to 1Password. Also, they have a unique session encryption key, thanks to SRP.

It’s also one encryption method 1Password employs.

We’ll delve into the others in the following section of my 1Password review.

Encryption

This is one of the most vital security measures because it ensures your data isn’t stolen at rest and in transit. Only you will be able to read your data and no one else.

Encryption also works in reverse by decrypting your data when needed.

These are the ways 1Password secures your data:

  • Password-Based Key Derivation Function 2 (PBKDF2) key strengthening – 1Password generates keys using PBKDF2-HMAC-SHA256, making it more difficult for someone to repeatedly guess your login credentials.
  • End-to-end encryption ensures that your sensitive information isn’t intercepted in transit. Furthermore, no one can obtain it from AgileBits, the company behind 1Password.
  • 256-bit AES encryption – your 1Password data is secured with AES-GCM-256 authenticated encryption. This makes it virtually impossible to decrypt.
  • Asymmetric Cryptography – this is used for secure vault sharing.

Other Security Features

While data encryption is vital, there are other ways 1Password protects you. Those covered in this part of my 1Password review are:

  • Two-factor Authentication
  • Watchtower
  • Emergency Kit
  • Clipboard Management
  • Auto-lock
  • Secure Input Fields
  • Code Signature Validation
  • Phishing Protection
  • Biometric Access
  • Travel Mode
  • Security Audits
  • Deactivate Stolen Devices
Comparewise 1Password Features

Two-factor Authentication

Almost all password managers have two-factor authentication (2FA) because it adds an extra layer of security to your account that a password doesn’t.

When signing into your account on a new device, a second factor will be required to gain access. This is on top of your master password and secret key.

I recommend activating two-factor authentication on your account because you never know what could happen.

Any breaches can put your personal, financial, and medical information at risk. It’s better to be prepared than to find yourself in an unpleasant situation.

However, turn off the ‘lock on exit’ setting on the mobile app before doing so. This will help you avoid a frustrating situation, which, as a beginner to 1Password, may take some time to find a solution.

To enable 2FA, you’ll need to log in to your account online, click your name at the top right, head to your profile, and tap ‘more actions’. You’ll need to enter your master password before proceeding.

With your authenticator app, scan the barcode or enter the setup key displayed on the screen. You’ll receive a six-digit code to enter into 1Password then you’ll be all set up.

Now, whenever you sign in on a new device, you will need a time-based one-time password (TOTP) from your authenticator app.

Watchtower

Watchtower is a warning system developed by 1Password to alert you about password weaknesses and breaches.

It integrates with ‘haveibeenpwned’ to detect any unsecured passwords.

Watchtower flags passwords that are vulnerable, expiring, weak, and reused.

It also ensures you’re up to date on any security problems with the websites you use. For instance, if your passwords have been involved in a data breach, Watchtower will immediately notify you.

Unsecured sites, those that don’t use HTTPS encryption, are highlighted, and you’re alerted about them as well.

Watchtower gives you an overview of the strength of your passwords. It ranks them from excellent to poor.

The ability to check password strength and monitor security breaches is not unique to 1Password. Other password managers have these capabilities. However, it is a much-appreciated addition that gives users peace of mind.

Watchtower is in every account plan. Therefore, regardless of whether you have a business or a personal account, you’ll have access to Watchtower.

Emergency Kit

Your Emergency Kit is one of the most important documents attached to your 1Password account.

Think of it as a medical kit. It contains everything you need in an emergency, saving you panic and worry when you forget your account’s password.

This PDF document, which you can print out to have a hard copy on hand, contains your:

  • Sign-in address – A unique URL used to sign in to your account.
  • Email address – The email address you used to make your account.
  • Secret Key – A randomly generated code that protects your private data.
  • QR Code – A setup code used to sign in on new devices.

Clipboard Management

Your clipboard is like a vacuum. Sometimes it catches things it’s not supposed to, some of which is best kept secret.

If you keep your passwords in a note on your phone and copy and paste them into another app, your clipboard puts you at risk.

With 1Password, you can set it to automatically erase passwords from your clipboard.

No one will be able to access your passwords. And the tools that save your clipboard history won’t store your sensitive data.

Auto-lock

If you go away from your desk or laptop, you may forget to lock your account.

1Password can automatically lock, ensuring no one accesses your data.

Also, when you switch between apps on your mobile device, you can enable a setting that automatically locks 1Password.

While this is a great security feature, it can create some issues. The default setting on every account is to lock after 10 minutes of inactivity.

When setting up your 1Password account, this timeout can become frustrating, especially since you must enter your master password every time.

I recommend changing the setting to lock your account after 15 minutes of inactivity at most.

Secure Input Fields

All the fields in which you enter your personal information are secured to prevent keyloggers from gathering data about what you type in the 1Password app.

Code Signature Validation

Before entering any sensitive data, 1Password performs a check to ensure your browser was signed by an identified developer.

This ensures your information is safe should someone tamper with the browser. Also, if you attempt to use a browser that doesn’t have proof of security.

Phishing Protection

There are specific sites that can claim you’ve trusted them before.

1Password can see past these phishing attempts, ensuring you only fill passwords on websites where they were saved.

Biometric Access

Using your fingerprint to unlock 1Password on your Android device, iPhone, iPad, or Mac with Touch ID adds an extra layer of security to your account.

You can also access your account faster, and there’s less chance someone will sneak a peek at your password.

Travel Mode

If you travel frequently, you can benefit from the extra security this aspect of 1Password provides.

Travel mode allows you to hide sensitive information, such as social media logins and company encryption keys when crossing borders.

This is ideal when border control officers search through your personal items.

When crossing borders, you can toggle vaults as safe for travel in your account.

If the setting is not enabled on a vault, it’ll hide them from the public. This ensures no one accesses your passwords if you’re stopped for inspection.

This is one security feature you won’t find with other password managers. And it’s included in all 1Password plans.

Security Audits

1Password is periodically reviewed by independent security firms to ensure it remains secure.

Deactivate Stolen Devices

Suppose the device you activated 1Password on is stolen or lost. In that case, no one will be able to access your credentials without your master password.

However, you can deactivate the stolen or lost device from your account to be extra safe. You will need to log into your 1Password online dashboard to do so.

Anyone who tries to access your account from then will need your secret key and your master password. No one can guess your secret key.

Customer Service and Support

Customer service is such a vital element of any business. The interaction between a support team and the client can make or break a business. Your customer support is, essentially, the face of the company. And, as they are responsible for upholding the core values of the brand and representing the company in the best possible way.

In this part of my 1Password review, I’ll give you a detailed walkthrough of the customer support methods 1Password has in place.

Communicating with 1Password is limited to email, Twitter, and the community forums.

You’ll likely get the fastest response on the community forum, as they claim to answer over 100 questions a day.

However, all other contact methods are responsive and helpful.

On top of these, there are sufficient resources available to users, which makes up for not talking to someone directly.

These include articles, YouTube videos, and webinars.

1Password also has other resources to learn about staying safe online.

Although the password manager isn’t challenging to use or understand, knowing that 1Password has extensive resources is comforting.

These will help if you ever have issues when, for instance, importing your data from another platform.

The Knowledgebase

This is where you’ll find basic information about getting started with 1Password and the apps it supports. Also, how you can use it for teams and businesses.

The knowledgebase contains several articles and a direct link to tutorial videos on 1Password’s YouTube channel.

Community Forum

The community forum is another self-help resource I’ve used myself. It’s the best option to get an answer in less than 5 hours.

According to 1Password, there are over 250,000 questions answered, 100 questions receive responses daily, and over 138,000 registered users are ready to help.

You can ask the 1Password community about anything from memberships to browser support.

Webinars

1Password hosts business webinars you can watch live or on-demand.

They cover various topics, such as securing your hybrid workforce and creating a security culture in your organization.

1Password University and Blog

In October 2021, 1Password launched its online learning platform known as 1Password University. Here you can learn about online security, staying safe on the internet, and privacy for free.

1Password also has a blog section where the team shares articles, company news, and tips and advice.

1Password Online Platform – Ease of Use

You can use 1Password on most major browsers, including Google Chrome, Brave, Mozilla Firefox, Safari, and Microsoft Edge.

I used Brave and Microsoft Edge to explore 1Password’s browser version.

I had no significant issues when using 1Password in Brave. The loading time is on point and moving from your dashboard to your profile is smooth. Of course, all of this depends on your internet speed and the device you’re using.

I had one problem when using 1Password in Brave during the vault creation process. Since you can change the icon for every vault, a few options are available on a drop-down list. When I toggled the drop-down to select an icon, it appeared behind the vault’s description box instead of at the front.

This is a minor issue that I’m sure has a simple fix. It didn’t impede my entire experience when using 1Password.

1Password is user-friendly on Microsoft Edge as well. The drop-down issue when creating a vault isn’t present on this browser.

Besides this, I had an equally great experience using 1Password on Microsoft Edge as I did on Brave.

You’re met with a basic dashboard displaying your vaults when you first enter your account. The minimalist design was appreciated, and 1Password only kept on delivering.

It’s well-organized compared to other password managers. From the get-go, the order on my dashboard stood out to me.

Creating Vaults and Adding Entries

Creating vaults in 1Password is simple. You can customize your vaults to your liking, designating a name and an icon.

Once you’ve created a vault, you can import data and enable travel mode.

Adding entries to your vault is also a breeze. All you must do is click the “+” icon at the bottom of the screen. You’ll be presented with a list of options, such as a secure note and social security number.

From there, all the entries you create will appear in the left side panel under categories. If you add tags to items, they’ll also appear in that section under tags.

Entries are fully customizable, allowing you to insert as much information as you want.

You can add new fields and change the format from text to an email address. Also, adding tags will group entries and make them easier to find in the future.

Managing Items and Vaults

1password has one of the best organization systems. Instead of grouping your information in one vault, you can create several vaults that each serve a specific purpose.

This allows you to separate your business and personal items. For example, you can create a vault that contains all your social media login information. Or one that stores your company’s registration documents.

With other password managers, you can easily get overwhelmed by information that isn’t grouped.

1Password’s vault system makes finding your passwords and other secret data easier.

Another way 1Password remains organized is through categories.

As I mentioned in the previous section, all the entries you add appear under specific categories.

When you view all vaults, you can simply click one category, and all the information from your different vaults will be pooled there.

You can also add tags to your entries to group them and mark them as favourites to quickly access login or a note.

And if you ever have a considerable number of vaults that are difficult to sift through, you can do a simple search to find what you’re looking for.

Overall, if you’re a stickler for order, 1Password enables you to organize your account as much as you want.

Auto-filling Passwords – Browser Extensions

The 1Password browser extension is impressive. It has a more vibrant and sophisticated design than the browser version.

The browser extension allows you to perform some essential functions, which I didn’t expect to see.

If you sign up for an account on a new website, you can save your login credentials by clicking the 1Password browser extension. You can also generate a random password from the extension.

When logging in to an existing account, it was quick and straightforward. All I had to do was click the browser extension icon and autofill my credentials into the login form.

1Password isn’t limited to login details either. You can automatically fill in personal information like your banking details into forms from one of your vaults.

The autofill feature isn’t much different from other password managers. It does its job of saving you time when visiting a website you logged out of.

1Password on Desktop

After a quick download of the 1Password desktop app, the setup takes a couple of minutes, then you’re good to go.

Linking your account is simple as well. As with mobile, you will need to enter all the details from your Emergency Kit.

The desktop app is where 1Password blew me away. The design is a step up from the browser and mobile app versions. It’s modern, simple, and vibrant.

I tested the 64-bit Windows 10 desktop app, and I had no problems.

I preferred making all my entries and editing my vaults from the desktop app because of the visually appealing design.

It’s as simple to use as the browser version. However, there are some limitations. You can’t enable travel mode and two-factor authentication from the desktop app.

Another difference between desktop and browser is that you can’t create collections in the latter.

Collections allow you to group vaults that have a similar function. This further contributes to 1Password’s organization.

One design feature I appreciate about the desktop version is the navigation panel on the left-hand side of the screen.

Unlike the browser, you can clearly see your vaults and tags when you first log onto the app. Also, it’s easier to find Watchtower on the desktop than on the browser.

1Password Mobile App

There’s no denying that 1Password has some of the best mobile apps.

This extension from the desktop version grants users much-needed accessibility and convenience. And it’s available for both Android and iOS devices.

The mobile app boasts a similar minimalist and uncluttered design as the browser version. While the design could be more visually appealing, it gets the job done.

You can perform the same actions on the mobile app as on the browser, including adding vaults.

I was glad to see that there weren’t many limitations. You can add your credit card information, email accounts, server data, login details and much more from the app.

There are other useful settings you can enable on the mobile app. This includes Watchtower and password autofill.

The great thing about the 1Password mobile app is that you can log in with a pre-set pin instead of your master password. Although this is a common feature of most password management apps, it’s a helpful addition.

You can’t do some things on the mobile app, such as turning on two-factor authentication.

Overall, both Android and iOS serve their intended purposes. In future upgrades, I would like to see changes in the user interface to make it more detailed and vibrant.

Getting Started With 1Password

To start using the password manager, head to the 1Password website, then click the ‘try 1Password for free’ button in the upper right corner. You’ll be directed to the pricing page, where you can select the type of plan you’re interested in signing up for.

As previously mentioned in this 1Password review, you can sign up for a 14-day trial on any plan.

The great thing about 1Password’s trial is that you aren’t required to provide your credit card information upfront. Although you are prompted to enter your data, you can skip it and choose to add it later, should you be moving ahead with 1Password.

Creating Your Account

Depending on the plan you choose, you’ll undertake a slightly different process when creating your account.

I signed up for a personal account, which requires your name and email address. Suppose you are signing up for a business account. In that case, you’ll need to provide information related to your business, such as your company’s name.

The next steps to follow are:

  1. Verify Your Account

Enter the verification code 1Password sends you via email.

2. Create Your Master password

This is your chance to create a strong password, so your birth month or the street you grew up on shouldn’t be a part of it. It’s best to make your Master password both easy to remember and unguessable.

3. Download Your Emergency Kit

Once you’ve created your password, you’ll be prompted to download your Emergency Kit.

As mentioned previously in this 1Password review, your Emergency Kit contains your Secret Key, your sign-in address, and the email address you used to sign up. It also includes a field where you should write your master password.

Like your master password, 1Password doesn’t have access to your Emergency Kit. Recovering your account will be impossible if you lose it and can’t remember your master password. Therefore, securely store a digital and physical copy.

Download the PDF, then print it out or save it in a secure location on your computer. If you print it out, ensure you place it in a fireproof lockbox.

Your Emergency Kit can be downloaded from your account at any time. Still, if you’re locked out of your account, you’ll need to have it somewhere accessible.

How To Set Up 1Password’s Apps

Once you’ve finalized your account, it’s time to get your apps. You can set up your account on most devices and browsers, as stated earlier in this 1Password review.

In the starter kit provided by 1Password, you’ll find three items, one of which is a welcome note. On this note, you’ll find the link to download the apps and to get 1Password in your browser.

I tested the setup on an Android and an iOS device.

Linking your 1Password account with the mobile app is quick. You’ll need your secret key, hence why you must keep your Emergency Kit somewhere safe and easily accessible.

You don’t have to enter your secret key manually, as this can be a tedious process.

Instead, 1Password allows you to scan the QR code on your Emergency Kit.

The setup moves along faster this way, with your sign-in address, email, and secret key automatically filling their designated fields.

One credential you’ll have to enter manually is your master password. That’s why it’s essential to write it on your Emergency Kit. This way, if you forget it, you’ll have a backup you can refer to.

It takes mere minutes to enter your account and get to creating your vaults.

Alternatives to 1Password

The password management sector isn’t short on companies that bring something unique to the table.

Although there’s not much that can deter you from using 1Password, there are some other password managers to consider. This includes Bitwarden and Dashlane.

Bitwarden - Comparewise

Bitwarden

If you’re not willing to pay for a password manager, opt for Bitwarden. It’s also a good choice if 1Password’s features don’t meet your needs or if you’d like to self-host your password manager.

Bitwarden is supported on the same devices as 1Password. Therefore, you can use it on your browser of choice, phone, computer, and tablet.

It also uses zero-knowledge encryption, meaning there’s no chance of losing your data if Bitwarden is compromised.

The one area where Bitwarden doesn’t measure up to 1Password is its security audits. It’s not audited as often as 1Password.

Bitwarden is also not as beginner-friendly as 1Password. Although some documentation guides you through the process, it’s easy to get lost and overwhelmed.

Features

The core features included in every business and personal account include:

  • Free cloud hosting
  • Browser, mobile, and desktop apps
  • Bitwarden Send (for sharing encrypted files)
  • Secure password generator
  • Basic two-step login

When it comes to features, Bitwarden and 1Password are slightly indistinguishable. They both support biometric logins and have browser extensions for some noteworthy browsers.

Their most basic plans (Bitwarden Free and 1Password Personal) differ significantly. The Bitwarden free plan lacks support for security keys, priority tech support and the 1 GB secure storage.

Pricing

Bitwarden has seven plans split into business and personal categories.

Personal plans have two free options. The first is a basic free account, and the second is a free 2-person organization.

Although they don’t cost you anything, the free accounts lack vital features like password audits and emergency access.

The pricing is based on an annual subscription, and it offers a free 7-day trial on the business packages.

The business plans are as follows:

  • Teams Organization – besides the core features, includes event and audit logs and personal emergency access. It costs $3 per month for every user.
  • Enterprise Organization – has several advanced features, such as SSO integration and admin password reset. It’s priced at $5 per month for every user.

The paid personal plans include:

  • Premium account – comes with 1GB file storage, priority support, and vault health reports. It costs $10 per year.
  • Families organization – this account allows up to 6 users and unlimited sharing. It’s priced at $3.33 per month.

In terms of pricing, 1Password is more clear-cut than Bitwarden. However, Bitwarden is the cheapest of the two.

Dashlane Comparewise - Comparewise

Dashlane

Dashlane is an excellent alternative to 1Password if you’re looking for a password manager with a free account. And one that includes VPN and identity-theft monitoring features.

It boasts an impressive user interface and uses the same zero-knowledge security architecture as 1Password. It’s also easier to set up.

The downside of Dashlane is that it doesn’t have a feature to match 1Password’s Travel Mode.

Features

These are some features of Dashlane:

  • Public Wi-Fi Virtual Private Network (VPN)
  • Live chat support
  • Automatic password changer
  • Dark Web monitoring & alerts
  • Two-factor authentication (2FA)
  • Remote deletion of company accounts
  • Smart spaces to separate work and personal account

When comparing Dashlane and 1Passwords features, there are some that overlap. This includes dark web monitoring and alerts (Watchtower for 1Password) and 2FA. It’s compatible with Windows and macOS, and it has a browser extension and mobile apps.

Dashlane stands out with the built-in VPN, automatic password changer, and live chat support. It also automatically stores your receipts when you buy items online.

Pricing

Dashlane has a free plan that doesn’t include dark web monitoring and a VPN for Wi-Fi protection.

The free plan also limits you to 50 passwords, and your data is stored on a single device and not in the cloud.

Therefore, if you damage or lose the device with all your stored passwords, you lose access to all your data.

In addition, Dashlane has a free 30-day premium trial.

The paid plans have a monthly and an annual subscription option. They are as follows:

  • Team – costs $5 per month per user when billed annually.
  • Business – priced at $8 per month for every user on an annual subscription.
  • Family – costs $5.99 per month with monthly billing and $4.99 on a yearly subscription. This plan allows up to 6 users.
  • Premium – this plan costs $3.99 on a monthly subscription and $3.33 with annual billing.

1Password trumps Dashlane in terms of the business pricing.

On Dashlane Teams, you pay $50 per month for 10 users, while with 1Password Teams, it will cost you $19.95 every month for 10 members.

Dashlane isn’t a bargain, especially for small business owners who can get a cheaper password manager that’s packed full of features.

1Password Review: Final Word

1Password is one of the most powerful password managers you’ll ever invest in. With multiple browser and device support, you can use it on your phone and computer.

The password manager also boasts impressive features like travel mode, password organization, privacy cards, secure credential sharing, and admin management.

It also has top-notch encryption and other security measures that ensure you’re protected whenever you’re online.

Despite lacking more import options and the unpleasant scenario that can arise if you lose your Emergency Kit, it’s still worth the bet.

Both businesses and individuals can find 1Password useful. And the family plan is one-of-a-kind that’ll ensure everyone is secure online. Learn how to keep your passwords safe online in this 1Password review. We cover everything from pros & cons, features, pricing plans & more.

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FAQs about 1Password

How much does 1Password cost?

For one person 1Password costs $2.99 USD per month. For a family you pay $4.99 USD per month and it covers up to 5 people. For a team of up to 10 people 1Password offers a plan for $19.95 USD per month. They also offer a business package for $7.99 USD per user monthly.

Is 1Password worth it?

If you are looking to invest in your digital security, then 1Password is a top pick for saving passwords and personal info to access easily on the go. They don't have a free version but they do offer one of the best services in the industry.

What devices does 1Password work on?

1Password works across all devices: Macs, Windows PCs, iPhones, iPads, and Android phones. When you have a 1Password membership, you can access your data everywhere you need it. Any changes you make on one device are immediately available everywhere else.

Has 1Password ever been breached?

1Password has never been breached or hacked. They offer a very secure place to save your passwords and personal info.

Does 1Password use encryption?

1Passwords uses 256-bit AES encryption, which is industry-leading encryption. They also employ Password-Based Key Derivation Function 2 (PBKDF2) key strengthening and end-to-end encryption. There are other security measures in place, such as secret keys, clipboard clearing, and two-factor authentication.

September 26, 2022
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